Delete your VizKeeper account

Last updated: October 30, 2026 · 中文

VizKeeper is an app for iPhone and Android made by YOMOO LLC. You can delete your VizKeeper account, and the data our servers keep for it, at any time. There are two ways to do it.

1. In the app (fastest)

1. Open VizKeeper and go to the You tab.
2. Tap Account.
3. Tap Delete account, check the list under "Deleted for good", and confirm with Delete account.

The steps are the same on iPhone and Android. Your account is deleted straight away and the App shows "Account deleted."

2. By email

If you can't open the App, email support@yomoo.net with the subject "Delete my VizKeeper account". Include the email address of the Google or Apple account you signed in to VizKeeper with, so we can find your account. We will delete it and reply within 30 days.

If you never signed in with Google or Apple, your account is anonymous and we can't find it from an email address. Please use the in-app option above instead.

What is deleted

• Your account on our servers (Google Firebase): your plan, this month's usage counts, and the record of AI requests.
• Cover images generated for your saves.
• Your customer record at RevenueCat, the service that manages subscriptions.
• Your sign-in account (Firebase Authentication), including the link to your Google or Apple sign-in.
• Any travel-day schedule and push tokens kept for the Lock Screen Live Activity (iPhone only).

What is kept, and why

• Your saves on your phone. Your library (photos, screenshots, voice notes, links, notes, cards and IDs) is stored only on your phone, never on our servers, so deleting your account does not remove it. To remove it, delete the saves in the App, or uninstall the App, which deletes its data from the phone.
• Purchase records. Apple (App Store) and Google (Google Play) keep their own records of your purchases, as the law requires; we can't delete those.
• Crash reports and anonymous usage events. These are not linked to your account, so they can't be found or deleted by account. Google keeps them for a limited time under its own retention rules.

Subscriptions

Deleting your account does not cancel a subscription. Subscriptions are billed by Apple or Google, so cancel them there:

• iPhone: Settings → your name (Apple Account) → Subscriptions → VizKeeper.
• Android: the Google Play Store app → your profile picture → Payments & subscriptions → Subscriptions → VizKeeper.

Contact

YOMOO LLC
Email: support@yomoo.net